What is the App Store

The App Store is a built-in marketplace within Ingegno CRM that allows you to discover, install, and manage applications that extend the functionality of your CRM. Whether you need marketing automation, analytics, communication tools, or custom integrations, the App Store provides a curated collection of apps designed to enhance your workflow and boost productivity.

Apps available in the App Store range from free tools to one-time purchase options, giving you flexibility in choosing solutions that fit your budget and requirements.

Accessing the App Store

To access the App Store, look for the App Store section in the sidebar navigation. Click on it to see the following options:

Explore Apps – Browse the full marketplace
Installed Apps – View and manage apps already installed in your workspace
Developer Portal – Create, publish, and manage your own apps (with subsections: Overview, My Apps, Payments, Settings)

Exploring Apps

The Explore Apps page lets you discover new applications to enhance your CRM.

Browsing the Marketplace

When you first visit Explore Apps, you'll see the heading "Discover and install apps to enhance your CRM" above the marketplace interface.

Search functionality: Use the search input to find specific apps by name or keyword. Sorting: Use the Sort dropdown to organize apps by Most Popular, helping you find the most widely used solutions first.

Filtering Apps

The App Store provides multiple ways to filter apps to match your needs:

Price Filters:

Free – No cost to install
One-time – Requires a one-time purchase

Category Filters:

Select from the following categories to narrow your results:

All
Marketing
Sales
Analytics
Productivity
Communication
Integrations
Finance
Support
Automation
Other

App Marketplace Display

The marketplace shows All Apps available in the current view. If no apps match your search or filters, you'll see the message "No apps available" with a suggestion to adjust your search or filters.

Installing an App

To install an app from the App Store:

Navigate to Explore Apps
Use search, sort, and filter options to find the app you want
Click on the app card to view its details
Review the app's description, features, and permissions required
Click the install button to add the app to your workspace
The app will be immediately available in your Installed Apps

Some apps may require additional configuration after installation. Check the app's documentation or settings for any setup steps.

Managing Installed Apps

The Installed Apps page displays all apps currently active in your workspace. You can manage, open, and remove apps from this centralized location.

Viewing Installed Apps

Navigate to Installed Apps in the sidebar
You'll see the heading "Manage apps installed in your workspace"
Use the search bar to quickly find an app by typing "Search installed apps..."

Viewing App Details

Each installed app displays the following information:

App name – The name of the installed application
Category badge – Shows the app's category (e.g., "Write")
Author – Displays "by Ingegno" for official apps or the developer name
Price – Shows "Free" or the purchase price
Permissions – Lists the number of permissions granted (e.g., "7 permissions granted")
Installation date – Shows when the app was installed (e.g., "Installed 3/18/2026")

Opening an App

Click the Open button on an app card to launch the application within your CRM workspace.

Changing View

Toggle between list view and grid view using the view icons in the top-right corner to see your installed apps in your preferred layout.

Filtering Installed Apps

Use the All filter dropdown to show only specific categories of installed apps, making it easier to navigate if you have many apps installed.

Uninstalling an App

To remove an app from your workspace:

Click the ⋯ (three-dot menu) on the app card
Select the uninstall option
Confirm the removal

Once uninstalled, the app will no longer be available in your workspace, though you can reinstall it anytime from Explore Apps.

Reviewing App Permissions

When an app is installed, it may request access to certain data and features in your CRM. You can see the number of permissions granted to each app in the Installed Apps view. For detailed information about what permissions an app has, refer to the app's settings or developer documentation.

Review app permissions regularly and uninstall apps you no longer use to maintain security and workspace efficiency.

Developer Portal

The Developer Portal is a comprehensive toolkit for creating, publishing, and managing your own apps for the Ingegno CRM marketplace. If you're interested in building apps or want to learn more, see the dedicated Developer Portal documentation.

The Developer Portal is available exclusively in English to ensure consistency across the development community.

Best Practices

Finding the Right Apps

Start with categories – Use category filters to explore apps relevant to your workflow
Check user reviews – Look for apps with high ratings and positive feedback
Review permissions – Always check what data and features an app requests access to
Search for integrations – If you use external tools, search for integrations that connect them to Ingegno CRM

Installing and Managing Apps

Install incrementally – Add apps one at a time to understand their impact on your workflow
Remove unused apps – Uninstall apps you no longer use to keep your workspace clean and secure
Monitor permissions – Regularly review which apps have access to sensitive data
Keep apps updated – If app updates are available, install them to get new features and security improvements

For App Developers

Start with Documentation – Explore the Developer Portal's resource library to understand the app development process
Test thoroughly – Before publishing, test your app in a test workspace to ensure it works as intended
Provide clear descriptions – Write detailed app descriptions and documentation to help users understand what your app does
Respond to reviews – Engage with user feedback to improve your app and build trust in the community
Monitor analytics – Use the Developer Dashboard to track installs, ratings, and earnings to inform future development

Next Steps:

Ready to explore apps? Visit the Explore Apps page to browse the marketplace
Already using apps? Head to Installed Apps to manage your current setup
Interested in developing? Check out the Developer Portal to start creating your own app