CRM extensions

A CRM that grows with you, one app at a time

Needs change. Today the basic CRM is enough, tomorrow you might need to connect your calendar or enable payments. With Ingegno you add features one at a time, without complicating what already works.

A CRM that grows with you, one app at a time
The problem

Why rigid CRMs become a problem

Many CRMs start simple, but when the company grows they become either too limited or too complex. Adding a feature often means disrupting the entire system.

  • CRMs that start with too many features, many useless
  • Rigid systems that don't adapt when processes change
  • Integrations that complicate instead of simplify
  • Costs that grow without control
  • Time wasted configuring features you don't need yet

Ingegno's App Store works the other way: start with what you need and add features only when necessary. Every extension integrates into the CRM without complicating it. No surprises, no chaos.

How it works

How it works in practice

1

Browse extensions

Explore the App Store and discover available extensions. Each extension has a clear description of what it does and how much it costs.

2

Install with one click

Activate the extension you need. No complex configurations, no technical interventions. One click and it works.

3

Configure and use

Customize the extension settings for your needs. Data integrates automatically with the rest of the CRM.

Benefits

Why choose this feature

Add only what you need

You're not forced to have features you don't use. Activate what you need, when you need it. The CRM stays lean and easy to use.

Integrated features, not separate apps

Every extension becomes part of the CRM. You don't open another window, don't use another system. Everything stays in one place.

The CRM stays organized over time

Even when adding features, the system remains coherent. No confusion, no duplications, no endless menus.

Clear and controllable costs

You know exactly what you pay. Many extensions are included in the plan, others have transparent prices with no surprises.

Use Cases

How it can help you

Connect tools you already use

Your team already uses Google Calendar or Outlook? Connect the calendar to the CRM. Appointments sync without copy-paste.

Activate features when work grows

At first you didn't need online payments? When business grows, you activate Stripe or PayPal. Without redoing everything.

Features specific to your industry

Work in real estate? Consulting? There are extensions designed for your processes, not generic ones.

Connect payments

When business grows, activate payments. Stripe, PayPal or bank transfer directly from the quote. The flow stays in the CRM.

Expand team productivity

Digital signature, online appointment booking, Slack notifications: activate the tools the team needs when they need them.

A CRM that grows with order

The problem isn't having few features. The problem is having too many, or having to choose them all at the beginning without knowing what you'll actually need.

With Ingegno you start with the basic CRM and add what you need, when you need it. The system stays organized even as it grows.

The problem with "all-inclusive" CRMs

Many CRMs offer hundreds of features from day one. The result? Endless menus, complex configurations, and the team using only 10% of what they pay for.

The problem isn't the quantity of features. It's that unused features create confusion, slow down adoption, and make the system harder to use.

The modular approach

With Ingegno's App Store, you start with the essentials (contacts, deals, activities) and add modules when needed. The team learns one piece at a time, without being overwhelmed.

What kind of extensions you'll find

The App Store covers several areas:

  • Communication - Additional channels to stay in touch with customers
  • Productivity - Tools to speed up the team's daily work
  • Payments - Collections integrated into the sales flow
  • Industry - Modules designed for your specific market needs
  • Integrations - Connections with the tools you already use

Every extension has a clear description, pricing (if applicable) and activates in one click. You don't have to choose everything upfront: explore, try, activate when needed.

How activation works

The process is deliberately simple:

  1. Browse the App Store from the admin panel
  2. Read the description and reviews of the extension
  3. Activate with one click
  4. Configure the basic settings (usually 2-3 fields)
  5. Use immediately

No technical interventions needed, no migrations, no waiting. The extension is operational in minutes.

Always integrated data

The main advantage of the App Store over external integrations is that data is natively integrated:

  • Payments are linked to quotes and deals
  • Calendar syncs with CRM activities
  • Slack notifications are based on real system data

There are no "bridges" between different systems. Everything lives in the same environment.

Zapier and Make for the rest

For tools not in the App Store, you can use Zapier or Make to create connections. Ingegno APIs are available for custom integrations.

The CRM grows, complexity doesn't

The fundamental principle of the App Store is that adding features shouldn't complicate the system:

  • Consistent interface - Every extension uses the same CRM components
  • Clear navigation - New modules fit into the menu without confusion
  • Granular permissions - You decide who sees and uses each extension
  • Clean deactivation - If no longer needed, deactivate and the CRM returns to how it was

This means even after a year of additions, the system stays organized and the team knows where to find things.

I started with the basic CRM. After six months I added calendar and quotes. No stress, no migration.

Silvia Marchetti

Founder, Studio Marchetti & Associati

Who it's for

Who this feature is for

It's useful if:

  • You want a CRM that starts simple and grows with you
  • You prefer adding features gradually, not all at once
  • You already use other tools (calendar, email, payments) and want to connect them
  • You want to keep control over what's in your system

You probably don't need it if:

  • You're looking for a system with hundreds of integrations to explore
  • You want to build complex custom integrations
  • You prefer a rigid CRM with all features already active
FAQ

Frequently asked questions

Numbers

Measurable results

1-click

Installation and activation

100%

Integrated in the CRM

0

Code required

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